Call us on: 03 9908 2555

228A Sayers Rd, Truganina 3029

OPEN 7 DAYS - BULK BILLING

Appointments

Please use our online appointment booking system below to book an appointment with any of our general practitioners for up to a fortnight in advance. Alternatively please give us a call on 9908-2555 and one of our friendly staff will book an appointment for you.

To ensure we run an efficient and effective practice, we have implemented a new fee policy on 1st August 2018 in regards to those who do not show up for their appointments or cancel late. If you are unable to make your appointment, please inform us a minimum of 2 hours prior to the appointment time to avoid fee.

Thank you for your support and understanding, as a result of implementing the no show / late cancel penalty fee policy since August 2018 we have been able to reduce our no shows & late cancellations by over 60% and donate $1083 to RCH Foundation during 2018/19 financial year. Click here to view the bank cheque donated. If you are unable to make your appointment, please inform us a minimum of 2 hours prior to the appointment time to avoid fee.



Appointment/Walk-in/Emergency

We prefer patients make appointments but we also welcome walk ins. Emergency cases will be seen as a priority as assessed by staff

Appointment Availability/Times

If you think you may need a longer than normal appointment time you should advise reception staff when booking the appointment. Some appointments such as Medicals, Health Checks and Care Plans may need to be rescheduled if the appropriate time has not been allocated.

Results

Our staff DO NOT give results over the phone. If your results have come back and your Doctor needs to see you, our staff will call you and arrange an appointment for you. Alternatively, you may make an appointment for a few days after you have had your tests done to discuss the results with your Doctor.

Telephone Calls

Our Doctors are unable to take telephone calls while attending to patients, if you require to speak to your Doctor, our staff will take a message and the Doctor will call you back, usually at the end of the session. At the moment, due to privacy issues, our Doctors are not able to discuss personal information via email or text.