Make an Appointment

We are now offering both face-to-face and telehealth appointments, but face-to-face are restricted to only patients with NO Flu-like symptoms.
If you have any flu like symptoms you can book a telehealth appointment in the first instance and get advice over a video or an audio call. Sorry for any inconvenience caused and thank you for your understanding.
Also please note on some days some doctors are working from home so they can only do telehealth appointments on those days, if you are unsure please check with reception.

Medical Services

Latest News

Palmers Road Intersection Roadworks

Please note road works / diversions in place till 5am Friday, 27th November as Sayers Road West from Palmers Rd intersection will be closed. The patients coming from Williams Landing or Point Cook must take detours via Sedgefield Av / Bolivar Esp onto Sayers Road to reach the clinic. Please allow extra time to reach the centre on time. Sorry for the inconvenience caused.

Longer opening hours

Given the restrictions are easing soon, schools are re-opening and numbers of COVID cases are coming down, we are seeing an increasing number of patients at the clinic and also those who want to come onsite. Accordingly we will be increasing our opening hours as follows from next Monday, 12th October:

Monday to Friday 8am to 10pm
Saturday and Sunday 8am to 8pm.

WALK-IN Services Restarted

Our walk-ins services have restarted so if you need to see a doctor you are welcome to come as a walk-in patient but we prefer that you book an appointment.

Free Flu Vaccination Program Ended

Our centre promoted yearly free flu vaccination program has now ended. However we are attempting to source flu vaccines and would be able to offer it for a fee. Please check with reception for stock and price.

Telehealth ONLY unless required

Starting this week all our appointments are by telehealth only unless a physical presence is required e.g. for vaccinations, procedures, wound dressings etc. The doctor/nurse/allied health will call you at your appointment time on the mobile contact that is on your file.

Coronavirus (COVID-19)

If you are concerned about Coronavirus or want to be tested, please talk to one of our doctors over the phone via telehealth appointment so they can guide you appropriately. Alternatively, please visit the following Department of Health Website for more information https://www.dhhs.vic.gov.au/coronavirus

Onsite Pathology Open EVERY DAY

Our onsite pathology collection centre provided by Dorevitch Pathology is now open every day, including Sundays. The collection room is open on weekdays from 7am to 12pm and 4pm to 8pm, Saturdays from 8am to 2pm and Sundays from 9am to 12pm. All tests by Appointments only on Saturdays and GTT tests by Appointments only on Sunday.

Pathology Tests - By Appointment only on Saturdays

As suggested by many patients, ALL tests on Saturdays at our onsite Dorevitch Pathology will be by Appointment only from 21st Sept 2019. Please call reception to book an appointment. Please note there is no appointment required on other days. Also note you don't need to be our patient to seek a pathology appointment at our onsite Dorevitch Pathology.

Iron Infusions Onsite

Some of our doctors offer Iron Infusions onsite at the clinic. Please call the reception to enquire if you are interested. Private Fee apply.

PENALTY FEE UPDATE

Thank you for your support and understanding, as a result of implementing the no show / late cancel penalty fee since August 2018 we have been able to reduce our no shows & late cancellations by over 60% and donate $1083 to RCH Foundation during 2018/19 financial year. Click here to view the bank cheque donated. If you are unable to make your appointment, please inform us a minimum of 2 hours prior to the appointment time to avoid fee.

LATE CANCELLATIONS AND NO SHOWS

To ensure we run an efficient and effective practice, we have implemented a new fee policy on 1st August 2018 in regards to those who do not show up for their appointments or cancel late. If you are unable to make your appointment, please inform us a minimum of 2 hours prior to the appointment time to avoid fee.

PRIVATE PRACTICE FEE INCREASE

To keep in line with increased costs to run the practice, our private patient fee has gone up from 1st August 2018. This is our first fee increase since we opened more than 4 years ago.
The new fee will be visit time based so there will be slightly higher fee for after hours visits (e.g. after 8pm week days, after 1pm Saturday and all day Sunday/public holiday). Please check with Reception staff at the time of booking for the new fee details.
There is no change to our bulk billing policy so if you have a current valid Medicare card all your visits to our GPs for Medicare related services at any time are bulk billed to Medicare.

Onsite Cardiology Consultations

We now have a cardiologist onsite every fortnight for consultations and tests , e.g. Echo Cardiograms, Holter Monitor etc. To make a booking please call our reception on 9908-2555.